Shipping policy

Shipping Policy

We’re excited to get your order to you as quickly as possible! Here’s what you need to know about shipping with Novy:

Shipping Time

All orders are processed within 1–2 business days. Once shipped, delivery typically takes 3–7 business days, depending on your location.

Free Shipping

Enjoy free standard shipping on all orders — no minimum purchase required.

Order Tracking

Once your order has shipped, you’ll receive a confirmation email with a tracking number so you can follow your delivery every step of the way.

If you have any questions or need further assistance, please contact our customer service team at info@novy.com.

Thank you for shopping with Novy!