Terms of service

OVERVIEW

This website is operated by Novy. Throughout the site, the terms “we”, “us”, and “our” refer to Novy. Novy offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including any additional terms and conditions and policies referenced herein or available by hyperlink. These Terms of Service apply to all users of the site, including but not limited to browsers, vendors, customers, merchants, and contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms.

Any new features or tools added to the current store shall also be subject to these Terms of Service. You can review the most current version of the Terms at any time on this page. Novy reserves the right to update, change, or replace any part of these Terms by posting updates to our website. It is your responsibility to check this page periodically for changes. Continued use of the website following any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform that allows us to sell our products and services to you.


SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you are at least the age of majority in your province or state of residence, or that you have given consent for any minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction while using the Service.

You must not transmit any viruses, malware, or destructive code.

Any breach of these Terms will result in immediate termination of your access to the Service.


SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (excluding credit card information) may be transferred unencrypted across various networks and adapted to technical requirements. Credit card information is always encrypted during transmission.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from Novy.

Headings used in this agreement are for convenience only and do not affect the interpretation of these Terms.


SECTION 3 – ACCURACY, COMPLETENESS & TIMELINESS OF INFORMATION

We are not responsible if information on this site is inaccurate, incomplete, or outdated. The content is provided for general information only and should not be relied upon as the sole basis for decision-making.

Historical information may be included for reference only. We reserve the right to modify site content at any time without obligation to update information.


SECTION 4 – MODIFICATIONS TO THE SERVICE & PRICES

Prices for products are subject to change without notice.

We reserve the right to modify or discontinue the Service (or any part thereof) at any time without notice.

Novy shall not be liable for any modification, price change, suspension, or discontinuation of the Service.


SECTION 5 – PRODUCTS OR SERVICES

Certain products or services may be available exclusively online and in limited quantities. These items are subject to return or exchange only according to our Refund Policy.

We make every effort to display product colors and images accurately; however, we cannot guarantee display accuracy on all devices.

We reserve the right to limit sales by person, region, or jurisdiction, and to discontinue products at any time without notice.

We do not guarantee that products or services will meet your expectations or that any errors will be corrected.


SECTION 6 – ACCURACY OF BILLING & ACCOUNT INFORMATION

We reserve the right to refuse or cancel any order at our discretion.

If an order is modified or canceled, we may attempt to notify you using the contact information provided at checkout.

You agree to provide accurate and up-to-date account and billing information and to promptly update it as needed.

For more information, please review our Refund Policy.


SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools “as is” and “as available” without warranties or endorsements.

Your use of optional tools is at your own risk, and Novy shall not be liable for any resulting issues.

Future features or services will also be subject to these Terms.


SECTION 8 – THIRD-PARTY LINKS

Third-party links may direct you to websites not affiliated with Novy.

We are not responsible for third-party content, products, services, or transactions. Please review third-party policies before engaging.


SECTION 9 – USER COMMENTS & SUBMISSIONS

You agree that any feedback, suggestions, or submissions may be used by Novy without restriction or compensation.

We are not obligated to maintain comments in confidence or respond to them.

You are responsible for ensuring your submissions do not violate any laws or third-party rights.


SECTION 10 – PERSONAL INFORMATION

Your submission of personal information is governed by our Privacy Policy.


SECTION 11 – ERRORS, INACCURACIES & OMISSIONS

We reserve the right to correct errors or omissions at any time without notice, including after an order has been placed.


SECTION 12 – PROHIBITED USES

You may not use the site or its content for unlawful, abusive, misleading, or harmful purposes, including but not limited to violations of intellectual property, harassment, data scraping, or transmitting malware.

Violations may result in termination of your access.


SECTION 13 – DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY

All products and services are provided “as is” without warranties of any kind.

Novy shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of the Service or products.


SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold harmless Novy from any claims arising from your breach of these Terms or violation of any law or third-party rights.


SECTION 15 – SEVERABILITY

If any provision of these Terms is deemed unenforceable, the remaining provisions shall remain in effect.


SECTION 16 – TERMINATION

These Terms remain effective unless terminated by either party.

We may terminate your access immediately if you violate any Terms.


SECTION 17 – ENTIRE AGREEMENT

These Terms and any posted policies constitute the entire agreement between you and Novy.


SECTION 18 – GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of Canada.


SECTION 19 – CHANGES TO TERMS OF SERVICE

You can review the most current version of these Terms at any time on this page. Continued use of the website constitutes acceptance of any changes.


SECTION 20 – CONTACT INFORMATION

Questions about the Terms of Service should be sent to:
📧 info@novy.com